A custom home audio video solution can take many forms, so it can be difficult to arrive at a specific definition. At the broadest level of physical description, a custom AV solution involves a collection of AV equipment that more or less is permantly installed as part of the home, rather than a stand alone system than can be moved from room to room, or house to house. At the functional level, a custom AV solution is one that is tailored to a person or group of people's needs. Typically, this involves the distribution of audio, and possibly video, throughout the home. More advanced solutions provide greater levels of remote control, and the control of other things such as lighting, blinds, heating, cooling, etc. The term "home integration" is often used to describe the latter.

Sometimes when an uneducated novitiate to audio and cinema wanders into the shop I watch that sunrise of gawking incomprehension on their countenance as they gradually realise what it is that we are actually purveying. A common utterance is “but I could buy a good car for that much money” ...

Small family business models are rife with exploitation and infighting ... how do you make a business work and keep and grow its people so that they enjoy coming to work and have all the satisfiers in place for a long term relationship with their workplace?