We offer free shipping to metropolitan areas on all orders over $100, except for orders containing the following products:

Televisions, Floorstanding speakers, Subwoofers and Package systems.

Shipping on these items will be standard delivery. If you want expedited shipping, an option should be available at checkout.

Please note that the shipping calculator on the website can sometime be inaccurate, especially for large items or to rural areas. In these instances, we will contact you in order to resolve any issues. If you have any questions please feel free to contact us prior to purchase to get an accurate quote.

We try to dispatch all goods within 48 hours however from time to time the stock in store runs out before we have a chance to update the website. In these cases we will contact you if the item will take longer than 48 hours to be dispatched.

We strongly suggest that items are shipped to a business address, or an address where someone can sign for the delivery. On checkout you have the option of choosing Authoirty to Leave. This will not require a signature, but goods will be left at your premise and the delivery company (and therefore Carlton Audio Visual) will take no responsibility for them beyond this point.

Delivery times can vary depending on location. Regional areas may take more than 5 business days depending on the courier used.